FAQS

Every day, 3 more children will be told they have Cancer, that’s three more families every single day that have to face the challenges of a childhood cancer diagnosis.

The Sun Up Challenge is a fitness challenge you can tackle on your own or as a team, that helps Redkite provide families with vital support as they face the unthinkable - a childhood cancer diagnosis.

By running, walking or wheeling 100km during August, you can challenge yourself while raising funds to help provide counselling to families, keep food on their tables and help cover the costs of accommodation for rural families who need to urgently relocate to be with their child in hospital for weeks at a time.

Everyone! It’s a challenge you can do wherever you may be.

Whether you’re an individual, workplace, team or bunch of buddies keen to show you care – you can take part in The Sun Up Challenge. When you sign up, we’ll help you kick off your fundraising and start planning.

As we get close to 1 August, you’ll receive more tips and support to help raise awareness and funds for families facing childhood cancer.

Together, we’ll help families cover utility and other essential household bills, receive mental and emotional support from Redkite counsellors, and connect to other families who know what having a child with cancer is like, and offer help wherever and whenever it’s needed.

Zero, zilch nada! It’s free to sign up.

Once you sign up, you’ll receive a link to a personalised fundraising page and resources. You can choose your distance challenge (50km, 100km or 150km) and run, walk, roll or stroll throughout August to reach your goal. Ask your friends and family to sponsor you. Everyones support will help raise funds for Redkite's essential work offering practical support to families facing childhood cancer.

From the moment you sign up, we’ll be there with tips and tailored support to help you.

Sun Up Challenge is on from 1 - 31 August. We're asking you to get out while the sun is up and run, walk, roll or stroll your chosen Km. Of course, you can participate any time of the day that suits the you, and anywhere that works for you - indoors, outdoors, at the gym or the local park! 

Yes. If you’re joining as a team, please make sure to adhere to social distancing rules, and any rules or restrictions around public and social gatherings in your local area, state or territory.

You can find links to the latest information on the Australian Government Department of Health website.

We’re keeping it simple – all you need to do is choose your distance challenge (50km, 100km or 150km) and run, roll or stroll throughout August to reach your goal. Ask your friends and family to sponsor you. Everyone's support will help raise funds for Redkite’s essential work offering practical support to families facing childhood cancer.

The funds you raise will go to Redkite, and will be used to expand support services for children and their families impacted by childhood cancer.

$25 can provide a meal for families when parents must give up work to care for their child

$50 can cover the cost of fuel to help get a sick child to the closest cancer ward at a moment's notice

$120 can cover a counseling session to help parents get through the years of treatment ahead

$190 can keep the lights on, covering household essentials when a parent has to stop working to be at their child's bedside

$1000 can cover the costs of accomodation for remote families with a child need treatment in hospital

There’s no minimum amount, because every dollar counts! There’s no limit on the amount you can raise either, we’d love to have you raise as much as you can.

No matter how great or small, your support will have a lasting impact and be in the hearts of every family you help.

If you’re wanting help on how to boost your fundraising, please give us a call on 1800 REDKITE (1800 733 548) or email us at community@redkite.org.au.

YES!

Facebook will allow you to donate a minimum of $7.

If you would like to donate below $7, you can do so by going to your fundraising page. Remember any donation of $2 or more is tax-deductable.

You can join Jamie and his family for the Sun Up Challenge by joining their team!

If you decide to join a team after you have registered as an individual, you can by going to your fundraising dashbooard and choose 'join a team'.

Please note, if you have already joined your own team or workplace, you can’t join another team. No matter what, by taking part in the Sun Up Challenge, you’ll be supporting families like Jamie's

Simply log into your account, and head to your dashboard. From there, click on ‘edit my page’ and update your fundraising goal.

The best way to bank your offline fundraising money is through your online fundraising page with your credit card.

Deposit the money into your bank account and then make the transaction directly onto your page using your credit card.

You can even make multiple transactions and add each donor's name and their individual messages to you.

Login to your fundraising page and to the My Donations page in your dashboard. Your total fundraising amount will then be shown on your page.

Your fundraising page makes it easy for you to get donations and spread the word about your Sun Up Challenge.

We’ve also created some resources to help you raise money. You can download all of these resources from your fundraising page’s dashboard.

Sure can! We’d absolutely love to see what you’re up to at sun up. Post your photos in a public post on your account and use #SunUpChallenge or #RedkiteCharity. You can also tag us directly by mentioning @redkitecharity.

Don’t forget that sharing your challenge on socials will show your supporters you’re committed to the challenge, they may even want to join you!

It’s simple! When you sign up, just tick ‘Create a Team.’ Alternatively, you can go to your fundraising dashboard, go to Create a team, and follow the instructions.

Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!

Please note, on 1 August everyone’s distance tracking will return to 0km as this is the official start date of the challenge.

If you track your workouts with Fitbit or Strava your distances will automatically add to your tally. If you do not use one of these apps you can also log your fitness activities manually.

Follow these steps to track your KMs automatically:

1. Download the Fitbit or Strava app and set up your account
2. Log in to your account on The Sun Up Challenge and in your Dashboard go to the My Fitness Activity page.
3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
4. Follow the prompts to connect your account
5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.

If you have synced your app already but it is not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

Your tally will be updated each day with the previous day’s distances.

Head to the "My Fitness Activity" section on your dashboard.

You can manually add any activity that you have completed on your Apple watch using the options below:

- Date

- Activity type

- Distance (KM)

- Steps

- Duration (mins)

Yes! 

1. Head to your dashboard 

2. Go to 'My Page'

3. Go to 'My Fitness Activity'

4. Under 'Add Activity' you can add your date, activity type, distance in KM and the duration it took

All you need to do is head to your dashboard (make sure you're logged in!) and click the 'create a Facebook fundraiser' button located next to your profile pic.

Once you're all set up your donations will flow through to your official Sun Up fundraising page so that you can keep track of your progress. 

To check on the progress of your Facebook fundraiser, you can go back to your dashboard and the button located to your profile pic will now say 'Go to your Facebook Fundraiser'.

If you need any help setting this up, please don't hesitate to reach out to the Sun Up team on 1800 REDKITE (1800 733 548) or email us at community@redkite.org.au.

We're always here to help. Give us a call on 1800 REDKITE (1800 733 548) or email us at community@redkite.org.au

We are also available on our social media channels, so get in touch.